WGU Organizational-Behavior : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is the impact of high group cohesiveness and well-defined performance norms on the productivity of a team?

A) The productivity of the team will remain as is
B) The productivity of the team will improve significantly
C) The productivity of the team will improve slightly
D) The productivity of the team will remain low

2. If a work group's goal is to share information, what is a work team's goal?

A) To create collective performance
B) To reduce costs
C) To maximize individual inputs
D) To maximize random and varied skills

3. Three employees meet face-to-face to identify a problem and resolve it through open discussion. Which type of conflict resolution technique is this?

A) Devil's advocate
B) Compromising
C) Smoothing
D) Problem solving

4. What is a characteristic employed by transactional leaders?

A) Promises rewards for good performance
B) Provides vision and sense of mission
C) Instills pride and gains trust
D) Promotes intelligence and rationality

5. What is a purpose of employee evaluations?

A) To educate employees on the personalities of supervisors and help them adjust to management styles
B) To assist management in making human resource decisions
C) To serve as a screening device for hiring new employees
D) To measure the psychological symptoms of organizational dysfunctionality

Solutions: