Cisco 642-415 : Unified Communications Architecture and Design

  • Exam Code: 642-415
  • Exam Name: Unified Communications Architecture and Design
  • Updated: Aug 21, 2026   Q&As: 61 Questions and Answers

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Cisco 642-415 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: UC Architecture and Design Framework20%- Design methodology for voice over data networks
- Network assessment and requirements gathering
- Scalability, redundancy, and high availability
Topic 2: Security and Resilience10%- Migration and legacy integration
- Disaster recovery and redundancy
- Security policies and authentication
Topic 3: Video and Endpoint Design10%- Video infrastructure and TelePresence
- Endpoint selection and deployment
Topic 4: Call Control Design25%- Cluster design and server sizing
- Call admission control and bandwidth management
- TFTP, DHCP, LDAP integration
- Cisco Unified Communications Manager (CUCM) architecture
Topic 5: Messaging and Collaboration Services15%- Presence and mobility services
- Cisco Unity Connection architecture
- Unified Messaging integration
Topic 6: Multisite and WAN Design20%- Gateways, trunks, and signaling protocols
- Survivable Remote Site Telephony (SRST)
- QoS design for voice and video
- WAN optimization and bandwidth planning

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