Avaya 7004-1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

  • Exam Code: 7004-1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Aug 12, 2026   Q&As: 66 Questions and Answers

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Avaya 7004-1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: System Administration & Configuration25%- Element Manager & System Manager
  • 1. User and device provisioning
    • 2. Dialing plans and routing configuration
      - Feature Implementation
      • 1. Integration with Avaya Aura
        • 2. Call processing and services
          Topic 2: Troubleshooting & Fault Resolution20%- Diagnostic Tools
          • 1. Trace commands and system utilities
            • 2. Network and protocol troubleshooting
              - Common Fault Isolation
              • 1. Hardware and media gateway issues
                • 2. Call routing and signaling problems
                  Topic 3: Security & System Management10%- Access Control & Security
                  • 1. Security best practices
                    • 2. User rights and authentication
                      Topic 4: System Architecture & Components20%- CS 1000 Hardware and Software Architecture
                      • 1. System components and redundancy
                        • 2. CS 1000E and CS 1000M platforms
                          - IP Peer Networking
                          • 1. IP Peer configuration and protocols
                            • 2. Network Routing Service (NRS)
                              Topic 5: Maintenance & Monitoring25%- Routine Maintenance
                              • 1. Backup and restore procedures
                                • 2. Software upgrades and patches
                                  - System Monitoring & Alarms
                                  • 1. Performance monitoring tools
                                    • 2. Log analysis and alarm handling

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      1. Click the Exhibit button.

                                      Consider a customer's dialing plan and programming shown in the exhibit.
                                      Assuming all required Route List indexes have been programmed, why will the station call of 6-544-3333 not complete?

                                      A) 3333 is Denied under the SDRR programming
                                      B) AC2 Access Code was not dialed
                                      C) NXX 544 is not provisioned in the customer's database
                                      D) ACI Access Code was not dialed.


                                      2. Click the Exhibit button.

                                      A Communication Server 1000 RIs. 7 x customer is adding a new Human Resource department with eight IP telephone users. The customer has asked for the telephones to be programmed with consecutive Directory Number (DNs) from their DID range (20002099).
                                      Which number sequence is available to meet the customer's requirements?

                                      A) 2010 - 2017
                                      B) 2050 - 2057
                                      C) 2091 - 2098
                                      D) 2001 - 2008


                                      3. Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
                                      When a system message in received, which procedure should you use to look it up and display it on the screen?

                                      A) Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>
                                      B) Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
                                      C) Enter the system error number followed by <cr> For example, bug4080<cr>
                                      D) Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>


                                      4. Click the Exhibit button.

                                      Consider the customer's dialing plan shown in the exhibit.
                                      Which number used for the NARS AC1 access code?

                                      A) 31
                                      B) 6
                                      C) 9
                                      D) 8


                                      5. Click the Exhibit button.

                                      Consider the customer's current programming: NCOS of 2 = FRL of 2 Class of Service on all sets is CTD
                                      With reference to the exhibit, how would you modify Route List Index 1 to permit all station users with an NCOS of 2 to place 1+912 calls?

                                      A) Leave all existing programming as is.
                                      B) Change FLI on NPA entry for 1214 to RLI 2
                                      C) Change FRL on Route List Index 1 to FRL 1
                                      D) Change FRL on Route List Index 1 to FRL 4


                                      Solutions:

                                      Question # 1
                                      Answer: C
                                      Question # 2
                                      Answer: C
                                      Question # 3
                                      Answer: B
                                      Question # 4
                                      Answer: D
                                      Question # 5
                                      Answer: C

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