Nortel 922-060 : Nortel Contact Center Manager RIs. 7.0 Administration
- Exam Code: 922-060
- Exam Name: Nortel Contact Center Manager RIs. 7.0 Administration
- Updated: Jul 29, 2026 Q&As: 100 Questions and Answers
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Nortel 922-060 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Queue and Routing Administration | - Contact routing
|
| Configuration Management | - Administration configuration
|
| Agent and Skillset Administration | - Agent management
|
| System Administration | - Contact Center Manager architecture
|
| Maintenance and Troubleshooting | - System maintenance
|
| Reporting and Monitoring | - Performance management
|
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