IBM C9020-971 : IBM Enterprise Storage Technical Support

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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has several legacy storage arrays containing many hot spare disks. The customer has heard that the IBM XIV does not have any hot spares.
What should the technical specialist explain to the customer about the way the IBM XIV works?

A) The IBM XIV has four hot spares per module to allow for multiple hot spare failures at one time.
B) Legacy storage arrays with hot spares take hours to rebuild extending the failure window.
C) Each drive has spare capacity and spreads the data across the spare capacity of each drive.
D) The IBM XIV has two hot spare drives per module to handle failures.

2. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?

A) IBM Hyper-Scale
B) Exception rebuild speed
C) IBM Advanced System Placement program
D) Distributed cache

3. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.
B) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
C) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
D) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.

4. A customer has asked an IBM technical specialist about growth in I/O on its existing system. The specialist generated the following table:

Which tool was used to produce this table?

A) Disk Magic
B) Batch Magic
C) Storage Tier Advisor Tool
D) ProtecTIER Planner

5. Which IBM Storage System can be directly attached to an IBM i partition on a POWER System?

A) IBM XIV
B) IBM DS8870
C) IBM FlashSystem 820
D) IBM FlashSystem 840

Solutions: