Microsoft MB-901 : Microsoft Dynamics 365 Fundamentals

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Career Prospects

The candidates who pass the Microsoft MB-901 exam will be awarded the Microsoft Certified: Dynamics 365 Fundamentals certification. With this certificate, the professionals can take up the job roles, such as a Microsoft Dynamics Consultant, a Microsoft 365 Collaboration Consultant, an Administrative Assistant, an IT Technician, a Project Consultant, a Solution Consultant: Dynamics 365 CRM, a Lead Service Desk Specialist, a Technical Analyst, a Programmer Analyst, and an Enterprise Solutions Manager. The salary potential for these positions is an average of $68,500 per annum. Some specialists may earn more but it depends on their experience level and the recruiting organization.

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Custom integrations in Dynamics 365
• Integration across Microsoft products
• Integration with third-party apps
• Integration across Dynamics 365 apps

Describe Dynamics 365 cloud security

• Industry standard certifications (GDPR, etc)
• SSO
• Encryption
• Data loss protection (DLP)
• Authentication
• Data center access
• Data ownership

Understand the benefits of role based security

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Life Cycle Services (LCS)

• Azure features used by Dynamics 365

• Leveraging security roles

• PaaS

• Streamlined user experience

• App role-based security

Understand the use of Power Platform in Dynamics 365

• Power Automate
• Power Apps
• Power BI
• AI Builder
• Common Data Service

Understand the benefits of the Common Data Model

• Interoperability
• Extensibility
• Analytics
• Consistency

Identify Dynamics 365 reporting capabilities

• Role-based reporting
• Built in reporting
• Extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Virtual agents
• Customer service insights
• Sales insights
• Customer insights
• Relationship insights
• Fraud protection

Leverage mixed reality

• Layouts
• Remote assist
• Guides

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• LinkedIn Sales Navigator
• Contact management
• Customer requests and follow up
• Dynamics 365 sales automation
• Pipeline management

Understand the capabilities of Dynamics 365 Marketing

• Lead generation and qualifications
• Event management
• Landing pages
• Segmentation
• Customer journey
• Surveys
• Dynamics 365 for marketing

Understand the capabilities of Dynamics 365 Field Service

• Proactive customer service
• Connected Field Service
• Field Service Mobile
• Service resource scheduling
• Resource Scheduling Optimization (RSO)

Understand the capabilities of Dynamics 365 Customer Service

• Case life cycle
• Account management
• Knowledge articles
• Omni channel service

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Accounts Payable
• Project accounting
• Real time cash flow visibility
• Accounts Receivable
• General Ledger
• Global attributes
• End to end business processes
• Enterprise asset management
• Budgeting

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee self-service
• Benefits management
• Personnel management
• Employee development

Understand the capabilities of Dynamics 365 Business Central

• Sales and service
• When to use Business Central vs other Dynamics 365 products
• Project management
• Supply chain
• Finance
• Budgeting

Understand the capabilities of Dynamics 365 Supply Chain Management

• Manufacturing
• Master planning
• Project accounting
• Modernize operations
• Product information
• Procurement and sourcing
• Warehouse management

Understand the capabilities of Dynamics 365 Retail

• Channel Management
• Retail capability
• Mobile commerce
• Point of Sale (POS)

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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

Microsoft MB-901 Exam Syllabus Topics: