Salesforce Sales-Con-201 : Salesforce Certified Sales Cloud Consultant

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information. CK wants to view those orders as a related list on the Account record in real time. Which best practice should the consultant recommend?

A) Create a Lightning component, Get the real-time product order Information from the ERP system using a REST integration. Add the component to the account page.
B) Implement Salesforce Connect and an external object to get real-time product order information.Add the external object as a related list on the Account.
C) Create a custom product order information object. Run a nightly batch job to get details from the ERP system. Add the custom object as a related list on the Account.

2. The Northern Trail Outfitters sales team has reported that many of the leads they receive are missing an email address or phone number. Which approach should a consultant recommend to address this issue?

A) Make Phone and Email fields required on the Lead convert form.
B) Create a validation rule that requires a Phone and Email.
C) Set default values for Phone and Email fields on the Lead object.

3. Cloud Kicks wants product engineers to collaborate directly on specific opportunities by being added as team members with defined roles and access levels. What should the consultant recommend?

A) Public Groups
B) Opportunity Teams
C) Chatter Groups

4. Universal Containers is realigning sales territories and needs to update ownership across its
400,000 accounts. The organization-wide default for Accounts is Private. Which factor should the consultant consider when updating the sales territories and Account owners?

A) The operations team can defer sharing calculations to decrease the risk of lock errors during the data update.
B) The Salesforce recycle bin needs to be emptied prior to realignment.
C) The organization-wide default should be set to Public before the update can be performed.

5. What should the consultant take into consideration when activating Orders?

A) Orders can be activated only if they include a Product.
B) Products can be removed from active reduction orders.
C) New Products can be added to active orders.

Solutions: