HP HP2-N49 : Selling HP Business Service Management Solutions

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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

A) director of operations
B) director of distributed systems
C) director of mobile applications
D) director of service management

2. Which capability should a salesperson discuss with a Director of Performance Testing to address the "inability to use production experience for continued improvement of application quality" pain point?

A) Dev/Ops cooperative relationship
B) "bring your own device" best practices
C) mobile application monitoring
D) cloud application monitoring

3. Which primary IT process improvements are addressed by HP Operations Analytics for issues facing IT management? (Select three.)

A) performing real-time modeling of the IT infrastructure
B) aligning the activities of IT with the strategic goals of the business
C) triage process improvements
D) consolidating operations monitoring into a "single pane of glass"
E) enhancing the ability of IT to support business operations
F) service ticket automation

4. With which HP APM persona should a salesperson discuss centralizing application monitoring around a common toolset?

A) director of applications support
B) director of performance testing
C) director of mobile applications
D) director of service management

5. Which of the HP Operations Analytics tools have been promoted by Gartner Research as "Leaders" in their technology Magic Quadrant for 2013 and 2014? (Select two.)

A) Vertica
B) Business Process Monitor
C) Service Health Analyzer
D) Operations Logger
E) Run Time Service Model

Solutions: