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Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?

A) Default channels orient new members and model channel naming conventions.
B) Default channels are always required, so members won't miss important updates.
C) Users are automatically added to a set of private and public channels.
D) Members and guests can find each other and interact as they're added to default channels.

2. What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)

A) It gives organizations more control over their security policies, including password format requirements.
B) It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.
C) It allows your organization to control the encryption keys to your users' data within Slack.
D) It is a standard security feature that is available on all of Slack's paid plans.
E) It allows employees to use the same login credentials they already use for other applications.

3. Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?

A) Create a public announce-only channel for the expense system.
B) Create a private channel called #expense-system-updates with all employees added.
C) Create a new public workspace called "Expenses" with access granted to all employees.
D) Create a new invite-only workspace called "Expenses."

4. At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

A) Any time. Workspaces created prior to domain claiming will be shut down automatically.
B) As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
C) Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
D) Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.

5. You're an IT Manager and Slack Workspace Owner leading a team on the Business+ plan.
Your security team requests a governance process for app installations and approvals, including audit tracking and rationale collection.
What is the best approach that uses native functionality to address the security team's request?

A) Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot, and let the security team know when new apps are approved in the #team-security channel.
B) Create a public channel called #triage-apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a rationale. App Managers can then review and approve or deny the app from the App Directory.
C) Preapprove the most common tools that workspace members would need, and provide the security team with this list. Restrict apps that are not currently approved for use.
D) Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public #plz-apps channel.

Solutions: