Salesforce Certified Slack Administrator : Slack-Admn-201

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?

A) Downgrade your Slack plan to Business+ and turn off SSO.
B) Use Slack's built-in authentication, which will prompt members to sign in using their email address and Slack password.
C) Choose and configure your IdP before configuring single sign-on (SSO), since end users can't sign in to Enterprise Grid without SSO.
D) Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.

2. Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?

A) The member must not be a Workspace Admin or Owner.
B) The member who is leaving the company must have left all channels.
C) The IdP must support deprovisioning via SCIM.
D) Each member's access must be set to expire after 90 days.

3. Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A) Encourage executives to model this behavior and communicate in public channels themselves.
B) Work closely with the executive team, and have them mandate public channel usage.
C) Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
D) Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.

4. You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.
What should you do to ensure new users automatically join these channels?
(Select the best answer.)

A) Post and pin all of the important channels in your #general channel for new users to see when they first log in to Slack.
B) Create a workflow that sends a welcome message promoting the most important channels within your company to new users.
C) Add important channels to your workspace's default channels.
D) Train managers to add their new hires to the important channels as part of the new employee onboarding process.

5. You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?

A) Review the Slack Connect section of your Slack sidebar.
B) Search for Slack Connect channels in the channel management dashboard.
C) Export the list of Slack Connect channels from the analytics dashboard.
D) Review the Slack Connect connections in the Org Admin dashboard.

Solutions: