IBM Enterprise Storage Technical Support : C4090-971

  • Exam Code: C4090-971
  • Exam Name: IBM Enterprise Storage Technical Support
  • Updated: Jul 29, 2026
  • Q & A: 55 Questions and Answers

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IBM C4090-971 Exam Syllabus Topics:

SectionObjectives
Topic 1: Storage Networking- SAN infrastructure
  • 1. Fibre Channel fundamentals
    • 2. Host attachment considerations
      • 3. Connectivity and zoning concepts
        Topic 2: Storage Virtualization and Data Management- Virtualization technologies
        • 1. Thin provisioning and storage efficiency
          • 2. SAN Volume Controller concepts
            • 3. IBM Spectrum Virtualize features
              Topic 3: Business Continuity and Data Protection- Availability and recovery solutions
              • 1. FlashCopy technology
                • 2. Remote replication concepts
                  • 3. Disaster recovery and backup strategies
                    Topic 4: Installation, Support, and Troubleshooting- Technical support practices
                    • 1. System configuration and maintenance
                      • 2. Problem determination and log collection
                        • 3. Performance optimization and service procedures
                          Topic 5: IBM Storage Portfolio Fundamentals- IBM storage product families
                          • 1. XIV and tape storage solutions
                            • 2. DS8000 and Storwize systems
                              • 3. FlashSystem solutions

                                IBM Enterprise Storage Technical Support Sample Questions:

                                1. A customer has installed IBM Spectrum Control and its components.
                                Which IBM software product provides the core capabilities to manage the underlying hardware?

                                A) OpenStack
                                B) SmartCloud Orchestrator
                                C) Tivoli Storage Productivity Center
                                D) Tivoli Flashcopy Manager


                                2. A customer is having difficulty with managing the heterogeneous storage infrastructure and tracking the performance of SAN-attached devices.
                                Which IBM product will resolve the customer's immediate concern?

                                A) IBM Director
                                B) IBM Spectrum Control
                                C) Fabric Manager
                                D) IBM Spectrum Virtualize


                                3. A customer is interested in controlling the rapid growth of its database environment while providing the highest performance and lowest latency.
                                Which solution satisfies the customer's requirements and provides the best TotalCost of Ownership?

                                A) DS8870
                                B) XIV Gen3 with SSD
                                C) IBM FlashSystem V840
                                D) IBM FlashSystem 840


                                4. A solution architect has determined the amount of spindles needed to satisfy performance and RAID level requirements for a DS8870.
                                Which tool provides information on the number of spare drives included in the system?

                                A) Capacity Magic
                                B) Disk Magic
                                C) STAT
                                D) eConfig


                                5. Which storage solution should you propose to a customer with a large VMware environment and one IBM System z?

                                A) XIV
                                B) SONAS
                                C) Storwize V7000 Unified
                                D) DS88870


                                Solutions:

                                Question # 1
                                Answer: B
                                Question # 2
                                Answer: A
                                Question # 3
                                Answer: A
                                Question # 4
                                Answer: B
                                Question # 5
                                Answer: C

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