Salesforce AP-221 : Process Automation Accredited Professional

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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. An administrator has seen an increased number of tickets logged by end users reporting Flow errors. To analyze flows in the org, where should the administrator go to identify which flows are causing the most errors?

A) In Setup, type 'Queue' in the Quick Find menu and select 'Queues'.
B) In Setup, go to Process Automation and select Automation Home.
C) In Setup, go to Process Automation and select Paused Flow Interviews.
D) In Setup, go to Flows and select the 'Recently Viewed' list view.

2. Which three Screen Flow components are provided by Salesforce?

A) Animations
B) MIME Image
C) Phone number
D) URL
E) File Upload

3. Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package without uninstalling the package?

A) The flow version is deprecated in the org.
B) The flow version is inactive.
C) The flow version has no scheduled actions that are currently live or running.
D) The flow version isn't the latest version of the flow installed in the org.
E) The flow version doesn't have any associated paused flow interviews.

4. If a record meets one criteria, an email should be sent. If the record meets a different criteria, a task should be created. It is possible that a record meets both criteri a. What is the recommended solution for this scenario?

A) Define two Processes using the Process Builder
B) Create one Workflow Rule with two Workflow Actions
C) Create two Workflow Rules
D) Create one Process using the Process Builder

5. What is a good use case for External Services in flows?

A) Display external customer credit scoring app screen inside Salesforce Account page.
B) Perform address validation with an external service, while storing the customer record.
C) Initiate a series of batch processes and display the results on the screen.
D) Bulk update records in Salesforce using data from an external database.

Solutions: